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HAND MADE

* With a limited number of orders accepted per year, items will be produced on a 'first come, first served' basis.

* Production Dates will be confirmed with the client after order is processed.

* Due to the nature of our items being 100% handmade, the product (s) you receive might vary slightly from the product pictures.

* All our products are handcrafted one at a time, making it infrequent to create identical items.

Processing Times

* "Reversible Patchwork Cardigan : Double Crochet "

3 - 4 weeks

* " Reversible Patchwork Cardigan : Single Crochet "

4 - 5 weeks

CUSTOM PIECES

* Clients may provide a picture / textile / object of sentimental significance to them, as a design tool to guide colour & detailing choices during the production phase.

* Custom products are made to the specification of the client.

* The client is responsible for proofreading and approving the final specifications before production begins. Within 24 hours.

* Custom orders have lengthier processing times. These details will be specified in the approval stage before production commences.

RETURNS & REFUNDS

* Due to items being produced specifically for the client , they are non-fundable and non-exchangeable.

* Production is based on the sizing & colour requests of the client, so therefore we are unable to take responsibility for errors in order specifications.

SHIPPING

* SAKA ships all orders through postnet.

* We offer free shipping on ALL local orders.

* We happily support and accept International orders which will be processed through DHL express at their standard International shipping costs.

* Tracking Numbers will be provided in the last week of production.

* ALL Orders to arrive within 1 week of date of completion.